This Privacy Policy explains how bt393 ("the Platform", "we", "us", "our") collects, processes, stores, shares, and protects personal data belonging to users ("you", "your") of the bt393 website and all associated services. bt393 is committed to handling your personal information with transparency, respect, and appropriate security measures. Please read this document carefully before using the bt393 platform.
Our Privacy Commitments
These highlights summarise bt393's key privacy practices. Full details are in the policy sections below, which all users should read in full.
All data transmitted between your device and the bt393 platform is protected using SSL/TLS encryption. Your personal details, payment information, and account credentials are never transmitted in plain text over any bt393 connection.
bt393 does not sell, rent, or trade your personal data to third-party advertisers or unaffiliated commercial organisations. Your data is used only for the purposes set out in this Privacy Policy, including operating your account and preventing fraud.
bt393 retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable legal and regulatory obligations. Data that is no longer required is securely deleted or anonymised in a timely manner.
bt393 respects your rights in relation to your personal data. You have the right to access, correct, request deletion of, and restrict the processing of your personal data. Requests can be submitted to bt393 customer support at any time.
bt393 maintains an internal security incident response process. In the event of a data breach that is likely to result in a risk to your rights and freedoms, bt393 will take prompt remedial action and notify affected users in accordance with applicable legal requirements.
bt393 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse usage patterns. You can manage your cookie preferences through your browser settings. Essential cookies required for the platform to function cannot be disabled.
Data Summary
A quick-reference summary of the main categories of personal data collected by bt393 and their primary purposes. Full details are in Section 2 of the policy.
Last Updated: January 2026. This Policy supersedes all previous versions.
bt393 operates the bt393.net website and associated gaming and sports betting services. As the data controller, bt393 is responsible for deciding how and why personal data relating to users is processed. This Privacy Policy applies to all users of the bt393 platform, including registered Account Holders, visitors to the bt393 website who have not yet registered, and former Account Holders whose accounts have been closed or suspended.
This Privacy Policy governs the collection, processing, storage, use, and disclosure of personal data by bt393 in connection with the operation of the bt393 online gaming and sports betting platform. It applies to personal data collected through the bt393 website, mobile browser interface, customer support interactions, and any other channel through which you communicate with or provide data to bt393.
By creating a bt393 account, using the bt393 platform, or otherwise providing personal data to bt393, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal data in the manner described herein. If you do not agree with this Privacy Policy, you must not use the bt393 platform and should contact bt393 support to close your account if you have already registered.
This Privacy Policy should be read alongside the bt393 Terms and Conditions, which are available at /terms-conditions, and the bt393 Responsible Gaming Policy, available at /responsible-gaming. Together, these documents constitute the full framework of obligations and protections that govern your relationship with bt393.
bt393 collects personal data from you in the following ways and across the following categories:
bt393 uses your personal data for the following purposes:
bt393 processes your personal data on the following legal bases:
bt393 does not sell your personal data to third parties. bt393 may share your personal data with the following categories of recipients in the circumstances described:
bt393 engages carefully selected third-party service providers who process personal data on bt393's behalf in order to support the operation of the platform. These include payment processing partners (JazzCash, EasyPaisa, and banking partners), identity verification and KYC service providers, fraud detection and risk management services, cloud infrastructure and hosting providers, and customer support software providers. All such providers are contractually required to process personal data only on bt393's instructions and to maintain appropriate security standards.
bt393 partners with third-party game suppliers to provide casino games, live dealer tables, fishing games, and other gaming products on the bt393 platform. These suppliers may receive limited technical data — such as session identifiers and game round references — necessary to operate their game products within the bt393 platform. Game suppliers do not receive identity documents, payment details, or contact information belonging to bt393 users.
bt393 may disclose personal data to regulatory bodies, law enforcement agencies, financial intelligence units, or other government authorities where required to do so by applicable law or by a lawful order, warrant, or regulatory direction. bt393 will disclose no more personal data than is required in response to any such request and will, where legally permitted, notify the affected user of such disclosure.
In the event that bt393 is involved in a merger, acquisition, restructuring, asset sale, or other business transfer, your personal data may form part of the assets transferred to or assessed by the relevant counterparty. bt393 will take reasonable steps to ensure that personal data transferred in such circumstances continues to be processed in accordance with this Privacy Policy or that you are notified of any material change to the applicable data protection terms.
bt393's service providers and game suppliers may be located in countries outside your country of residence, including countries that may not have data protection laws equivalent to those in your jurisdiction. Where bt393 transfers your personal data internationally, it takes appropriate steps to ensure that adequate safeguards are in place, including contractual clauses that require recipients to protect your data to a standard consistent with this Privacy Policy and applicable data protection principles.
In particular, where personal data is transferred to third-party service providers located outside Pakistan for the purpose of platform operations, payment processing, or fraud detection, bt393 requires those providers to implement appropriate technical and organisational security measures and to process the data only for the purposes for which it was transferred.
bt393 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including the duration of your active bt393 account, and for an additional period thereafter as required by applicable legal and regulatory obligations.
| Data Category | Typical Retention Period | Basis for Retention |
|---|---|---|
| Account and identity data | Duration of account + 5 years after closure | Legal and regulatory obligation (AML) |
| Transaction and financial records | Duration of account + 5 years after closure | Legal obligation; financial record-keeping |
| Gaming and betting activity logs | Duration of account + 3 years after closure | Dispute resolution; regulatory compliance |
| Customer support communications | 3 years from date of communication | Legitimate interests; dispute resolution |
| Technical and device data | Up to 12 months on a rolling basis | Security; fraud prevention |
| Marketing consent records | Duration of consent + 3 years | Legal obligation; consent management |
Following the expiry of the applicable retention period, bt393 will securely delete or anonymise personal data in a manner that ensures it cannot be reconstructed or attributed to a specific individual. Anonymised data may be retained by bt393 indefinitely for analytical and statistical purposes, as it no longer constitutes personal data.
bt393 uses cookies — small text files stored on your device — and similar tracking technologies to operate the platform, remember your session and preferences, and analyse how users interact with the bt393 website. The categories of cookies used by bt393 are as follows:
You may manage your cookie preferences through your browser settings. Most modern browsers allow you to block, delete, or receive warnings before accepting cookies. Please note that blocking essential cookies will affect your ability to log in to and use the bt393 platform. bt393 does not use third-party advertising cookies or cross-site tracking cookies.
You have the following rights in relation to the personal data bt393 holds about you. To exercise any of these rights, please contact bt393 customer support:
You have the right to request a copy of the personal data bt393 holds about you and information about how it is processed. bt393 will respond to access requests within a reasonable timeframe.
You have the right to request that bt393 corrects any inaccurate or incomplete personal data held about you. You may update certain account details directly through your bt393 account settings following bt393 login.
You have the right to request the deletion of your personal data in certain circumstances. bt393 may be unable to comply with erasure requests where retention is required by law — for example, where financial records must be retained for anti-money laundering compliance purposes.
You have the right to request that bt393 restricts the processing of your personal data in certain circumstances, such as while a dispute about the accuracy of your data is being resolved.
Where processing is based on your consent or on a contract, you have the right to receive a copy of certain personal data you have provided to bt393 in a structured, commonly used, and machine-readable format.
You have the right to object to bt393's processing of your personal data where that processing is based on legitimate interests. bt393 will cease the relevant processing unless it can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
The bt393 platform is strictly restricted to individuals aged 21 years and above. bt393 does not knowingly collect personal data from persons under the age of 21. If bt393 discovers or has reason to believe that personal data has been collected from a person under 21 — whether through registration or any other means — it will take immediate steps to permanently close the relevant account, delete or securely anonymise all associated personal data to the extent not required for legal purposes, and void any account activity conducted by the underage user.
If you are a parent or guardian and believe that your child under the age of 21 has registered a bt393 account or provided personal data to bt393, please contact bt393 customer support immediately at [email protected]. bt393 will investigate and take appropriate action promptly upon receipt of a credible report.
bt393 implements a range of technical and organisational security measures to protect the personal data it processes against unauthorised access, accidental loss, misuse, and unlawful disclosure. These measures include but are not limited to:
Despite these measures, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. bt393 cannot guarantee absolute security but commits to applying commercially reasonable security measures consistent with industry standards and best practices for online gaming platforms.
The bt393 platform may include links to third-party websites, including payment provider websites, responsible gaming support organisation websites, and informational resources. bt393 is not responsible for the privacy practices, content, or security of third-party websites. This Privacy Policy applies only to personal data collected by bt393 through the bt393 platform. When you follow a link to a third-party website, you do so at your own risk and should review the privacy policy applicable to that website.
Game content provided by third-party game suppliers operates within the bt393 platform but is delivered by the respective supplier's infrastructure. Game suppliers may collect technical session data necessary to operate their games but do not receive your identity documents, payment details, or contact information unless you interact directly with a game supplier's own website outside the bt393 platform.
bt393 reserves the right to amend, update, or replace this Privacy Policy at any time to reflect changes in bt393's data processing practices, changes in applicable law, or improvements to the clarity or transparency of this document. Where amendments are material in nature, bt393 will notify registered users via email to their registered email address or via a prominent notice on the bt393 platform prior to the effective date of the changes.
The most current version of the Privacy Policy will always be available at bt393.net/privacy-policy, and the effective date of the current version is stated at the top of this document. Your continued use of the bt393 platform following the effective date of a revised Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to the revised Privacy Policy, you should cease using the bt393 platform and contact bt393 support to close your account.
If you have any questions, concerns, or complaints regarding this Privacy Policy or bt393's handling of your personal data, you may contact bt393 via the following channels:
bt393 takes all privacy inquiries seriously and aims to respond to requests and complaints within a reasonable timeframe. Where a request is complex or requires investigation, bt393 will keep you informed of progress and provide a substantive response as quickly as practicable.
You have reached the end of the bt393 Privacy Policy. By using the bt393 platform, you confirm that you have read and understood how bt393 collects, uses, and protects your personal data. This Privacy Policy, together with the Terms and Conditions and Responsible Gaming Policy, constitutes the complete framework governing your use of bt393.
bt393 is committed to transparent data handling and robust privacy protection. Join thousands of Pakistani players who trust bt393 for secure online casino gaming, cricket betting, and instant PKR withdrawals — all on a platform that respects your privacy.
21+ only. By using bt393, you confirm that you have read and agree to the Privacy Policy, Terms & Conditions, and Responsible Gaming Policy. Your personal data is processed in accordance with this Privacy Policy at all times.